Terms of Service

Vocert is operated by Vanillapha Inc. ("Vocert", "we", "us"). By creating an account or using Vocert you agree to these Terms of Service.

1. What Vocert is — and is not.

Vocert helps you record, transcribe, and review conversations you take part in, and surfaces AI-generated "Highlights" — observations with timestamps about statements that may be legally relevant. No legal advice — nothing in the app is a legal conclusion. No attorney-client relationship. AI may err — Highlights are AI-generated triage; always verify against the audio and consult a licensed lawyer.

2. Eligibility.

You must be able to form a binding contract in your jurisdiction and meet the minimum age required by local law (and in any case be at least 16). Vocert is not intended for children.

3. Your responsibility for lawful recording.

You are solely responsible for recording lawfully. Recording laws differ by jurisdiction; the app surfaces the applicable consent regime and requires acknowledgments, but never tells you a recording is "legal". Only record conversations you take part in.

4. Prohibited uses.

No covert surveillance of others, recording conversations you are not a party to, stalking/harassment/intimidation, blackmail/extortion/coercion, or any unlawful purpose. We may suspend or terminate accounts used for prohibited purposes.

5. Subscriptions & billing.

Vocert offers a free tier and optional auto-renewable subscriptions (and consumable add-ons) purchased through your Apple Account. Auto-renewal: plans renew automatically and your Apple Account is charged at the then-current price unless you cancel at least 24 hours before the period ends. Manage & cancel anytime in iOS Settings → your Apple Account → Subscriptions; cancelling stops future renewals and access continues to the end of the period. Payment & refunds are handled by Apple; we do not receive your card details and generally cannot issue refunds. Allowance: paid plans include a monthly cloud-transcription allowance, the free tier a smaller daily on-device allowance; recording stops when the remaining allowance is reached. Deleting your account does not cancel a subscription — cancel it in Settings first.

6. Evidence integrity — honest limits.

Vocert hashes each audio chunk on your device, chains the hashes into a manifest, and returns a server-signed receipt. This proves the audio has not changed since it was hashed; it does not prove who recorded it, where, or that the capture was authentic. No admissibility warranty.

7. Data processing.

For third-party voices in your recordings, you are the data controller; we process audio on your instructions. Sub-processors are listed in the Privacy Policy; only transcript text — never your identity or the audio — is sent to the AI provider. You can delete recordings and your account in the app.

8. Indemnification.

You agree to indemnify and hold us harmless from claims arising out of your recordings, your use of the service, or your breach of these terms.

9. Disclaimers and liability.

The service is "as is" without warranties. To the maximum extent permitted by law, our total liability is limited to the amount you paid us in the twelve months before the claim.

10. Governing law & disputes.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there; you submit to the courts located in Ontario, Canada. Nothing here removes mandatory consumer-protection rights under the laws of your country of residence.

11. Changes.

We version these terms; when the version changes you must accept the new version before starting new recordings or analyses.

Contact: contact@vocert.com